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What is required for opening an account?You will need to complete our online registration form and submit a copy of ID/passport. For business accounts a company certificate is required as well. For non-Panama companies additional requirements may apply.
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Can I visit your office?Yes, absolutely. We are happy to welcome you at our World Trade Center office from Monday to Friday. Please schedule your visit by submitting the contact form or send us a message via Whatsapp.
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Do you have meeting rooms available?No, our services are limited to virtual offices. We do not offer meeting rooms or co-working spaces.
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How can I use my Panama phone number?Our phone numbers can be used with the following options: - Voicemail (personalized greeting) - Call forwarding to another phone number (low fees) - Call forwarding to a computer or smartphone device (for free) - Outgoing calls (with Panama Caller ID, low fees)
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Do you also have residential addresses available?Yes, we have one address in Panama City for personal clients. This address is located in a residential building (Paitilla neighborhood). This address can receive regular mail. Any local deliveries or international courier need to be sent to the office address.
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During what hours can mail be received?Mail can be received during our regular office hours: Monday to Friday 9AM-4PM. No mail is received over the weekend.
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How does the Shared Voicemail (Basic Plan) work?This is a Panama phone number with a standard greeting message (not personalized). The callers are asked to include the name of the person or company they are trying to reach, in order to forward the voice message.
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Do you offer utility bills?Yes. Our Premier and Platinum plan include a monthly service invoice from our telecommunication division. We can also provide you with a separate contract for your phone line with a local phone company. You will receive a monthly phone bill in your name and address in Panama.
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Is there a monthly payment option?No, all our service plans are based on a yearly term.
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How is the mail forwarded?Depending on your instructions, we can forward your mail per email (scanned), regular mail or courier (DHL, FedEx). We can also hold your mail and have it ready for pick-up (no time limit).
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Can this service be used to request a D-U-N-S Number?Yes, you can use the address and phone number to request a D-U-N-S Number for your company.
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